Frequently Asked Questions: Some of our past client questions.
Question: Is a federal criminal search the same thing as a national criminal search?
Question: Is a federal criminal search the same thing as a national criminal search?
Answer: No, federal criminal searches are searches of the U.S. Federal District
Courts and are searched by jurisdiction. These searches provide results on suits filed
by the federal government such as drug trafficking across state lines, gambling,
kidnapping and bank robbery. Federal crimes are also categorized as misdemeanors or
felonies.
Question: Why does your report say that you provide criminal information for
a minimum of seven years?
Answer: We report criminal results for a minimum of seven years and will report
more if readily available through the court index or repository as long as it is within the
laws of the governing state. Genesis will not report a charge over seven years if it is
unable to determine the disposition of the case.
Question: Do you provide nationwide searches?
Answer: Genesis Background Screening Services provides a National Criminal
Search. This searches a compilation of various databases such as county and state
criminal databases, sex offender registries and more throughout the United States and
is frequently referred to in the industry as a “national search”. However, this report does
not search every county in every state; it is a tool to use that may pick up data in states
that you might otherwise not run.
Question: What are the extra fees that I have to pay?
Answer: The background screening industry incurs access fees for some of the
searches performed. Examples of these are court fees, state driving record fees,
automated verification fees, etc. Genesis Background Screening Services passes
these fees directly to our clients as they occur. Genesis Background Screening
Services has provided lists of these fees on this site if they are available in advance. It
is important to remember that in the overall scheme of background orders, the
probability of incurring fees is actually quite low.
Question: What’s the value of a county level criminal search when a statewide
or national criminal search is available?
Answer: National searches cast a wide net, but do not cover every county in every
state. When thinking about your due diligence, it is thought to be better to perform
county searches where the applicant has revealed living including any information
developed from a social security trace. Supplemented statewide and/or national
searches should be used to possibly catch anything outside of their residential footprint.
Question: Why do some searches take longer than the average 1 to 3
business days turn around time?
Answer: There are extenuating circumstances that can delay results of searches. A
researcher may be able to easily determine whether an applicant is clear in a court by
checking a public access index, but have to submit the search to a court clerk for
processing if there is a possible record. It is up to each court and its clerks to determine
how quickly the results are returned. Genesis Background Screening Services does our
absolute best to compile data of courts and jurisdictions where there are known
turnaround delays and notify our clients or all potential delays. Employers and
educational institutions may also cause delays due to poor record keeping, vacations,
summer breaks, etc.
Question: Does your company provide assistance with questions pertaining
to legal issues?
Answer: Genesis Background Screening Services does not employ legal staff and
therefore, does not give legal advice to our clients.
Question: Can your company service organizations with multiple locations?
Genesis Background Screening Services handles clients nationally and is able to tailor
your program to fit your organization through security level access to ordering, review of
results, billing, etc.
Question: Can I order a workers’ comp search on someone at any time?
Answer: Workers’ compensation reports may only be ordered post-hire and there are
very specific guidelines that must be adhered to regarding the use of any of the
information revealed in the search. Please consult an attorney if you believe your
company may be interested in ordering these searches.
